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Lead System Admin with 25+ years of hands-on experience in the IT field. Skilled at leading teams which contribute to projects that are designed to enhance system functionality and end-user productivity. Known for capacity to tackle challenging issues, analyze viable alternatives, and provide innovative solutions that reside well within departments’ financial and time frameworks. Persistence, personal integrity, and channeled energies are major strengths cited by managers, co-workers, staff and customers. Reputation for interacting easily with individuals of diverse backgrounds, cultures, and professional and technical levels
Strengths include: --
• Supervision & Leadership • Critical Problem Solving • • Analytical Skills
• Process & Efficiency Improvements • Interpersonal Communication
• Customer Service • Desktop and Application Software • Collaborative Team Member
• Hands-on leadership in managing projects from discovery to implementation.
• Subject matter expert and mentor to junior and mid-level IT staff.
• Exceptional experience in negotiating technical details with third parties.
• Platform-agnostic approach to implementing robust and cost-effective solutions.
• Proven team leadership and development skills to create and motivate cross-functional
teams, across diverse cultures and physical locations.
Objective
Seeking a System Support/Administration position with leadership responsibilities including problem solving, planning, organizing and System Support/Administration
Employment History
October, Now
Wayne State University, Computing and Information Technology, University Computing Center,
Detroit MI 48202
Lead Software Engineer
Duties and Responsibilities include:
• System Maintenance Scheduling
• Campus-Wide Email system Administration
• Banner System Administration
• Campus-Wide Info System Administration
• Dept. of Student Affairs System Administration
• Acquire, install, test and evaluate proprietary hardware and software for Sun Solaris, Microsoft Windows and Linux.
• Troubleshoot system and hardware problems for Sun Solaris, Microsoft Windows and Linux, and contact vendors as necessary.
• Install/Replace hardware as necessary.
• Monitor and optimize system performance.
• Make hardware and software recommendations as necessary.
• Prepare project plans and documentation.
• Provide technical information and assistance to Wayne State University staff and management.
• Project Management and task planning
• Assist in team interviewing process
• Coordinate team training
• Project Management and task planning
• Act as liaison and project manager to WSU Networking Group
Education
2008
Mutable University
Exampleville, MD
Bachelors of Science with a focus in Editing Resumes
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